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Language This changes the words on the page. Where you play from is the setting beside it.

Choose your country

Where you are playing from. This sets which casinos and bonuses you are actually eligible for. It is not where the casino is licensed or registered — many casinos are registered somewhere they do not accept players from.

Northstar Bets Casino Ontario · Open cases

Report a problem with Northstar Bets Casino Ontario

Tell us what happened and we will put it to the casino, publish the case, and follow it until it ends one way or the other. Casinos answer a public case far more often than a support ticket — that is the whole leverage, and it is free.

No account needed. We use your email address to reach you about this case and for nothing else.

The dispute

Where you were playing from. It decides which rules apply to your case.

Optional, and public. Leave it blank if money is not the issue.

What happened

This is the public headline of your case. No names, account numbers or anything that identifies you.

Dates and amounts are what make a case answerable. This is never published.

Never published — it is what we put to the casino.

How we reach you

Never published, and never shown to the casino.

Never published. It is how we reach you about this case, and we use it for nothing else.

Before you send it

Not required, and it does not weaken your case — but a casino that has already refused you once is a different story to tell.

You will get a case reference on the next screen. Keep it — it is how you follow the case.